Privacy Policy
Last updated: March 11, 2026
This Privacy Policy explains how REMEDEDY collects, uses, and protects information when you visit our website, place an order, contact us, or use our online store.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
REMEDEDY may collect information you provide directly, including your name, email address, billing address, shipping address, phone number, order details, and any message you send through our contact forms or customer service channels.
When you place an order, payment information is processed securely through our payment providers. REMEDEDY does not store full credit card numbers on our website.
How We Use Your Information
We use your information to:
Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Respond to questions or requests
Prevent fraud and protect our website
Improve our products, services, and website experience
Comply with legal, tax, accounting, and business obligations
Order and Shipping Information
When you place an order, we use your shipping information to prepare and deliver your purchase. Tracking information may be emailed once your order ships.
We may share necessary order and shipping details with trusted service providers, including payment processors, shipping carriers, postage platforms, website hosting providers, and email service providers.
Payments
Payments are processed through third party payment providers such as Stripe. These providers may collect and process payment information according to their own privacy policies and security practices.
REMEDEDY does not store full payment card details.
Cookies and Website Data
Our website may use cookies and similar technologies to help the site function, keep items in your cart, understand website activity, improve performance, and support security.
You can control cookies through your browser settings, but disabling cookies may affect parts of the website.
Comments, Forms, and Messages
If you submit a form, comment, message, or other communication through our website, we may collect the information you provide so we can respond and keep business records.
Please do not send sensitive personal information through website forms or email.
Email Communications
We may send emails related to your orders, shipping, account activity, customer service requests, or important website updates.
If we offer marketing emails in the future, you will be able to unsubscribe from marketing messages.
Third Party Services
Our website may use third party services for payments, shipping, analytics, email, security, website hosting, and other business operations.
These third parties are only given access to the information needed to perform their services. Their use of information is governed by their own policies.
Links To Other Websites
Our website may contain links to third party websites, including social media, YouTube, payment providers, shipping providers, or partner websites.
REMEDEDY is not responsible for the privacy practices, content, or policies of third party websites.
How We Protect Information
We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.
No website, payment system, or internet transmission is completely secure, so we cannot guarantee absolute security.
How Long We Keep Information
We keep personal information only as long as reasonably needed for orders, customer service, legal compliance, taxes, accounting, security, and business records.
Your Choices
You may contact us to request access, correction, or deletion of your personal information, subject to legal, tax, accounting, fraud prevention, and business record requirements.
Children’s Privacy
REMEDEDY does not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact Us
Questions about this Privacy Policy can be sent to:
REMEDEDY
Email: hello@remededy.com
Website: https://remededy.com